Good questions. Clear answers.

Tell us your collection and delivery postcodes, likely move date, property size and anything that needs special attention. We will discuss the details and arrange a survey where needed before confirming your quote.

Let us know as soon as you hear about a change. We will check availability and talk through the options, including storage if there is a gap between properties. Dates and changes need to be confirmed with the team.

Yes. Hornes is based in Newark and undertakes UK moves. Tell us both addresses so we can assess the journey, availability and arrangements for your particular move.

Yes. Tell us the sequence you need and any operational deadlines. We will discuss what is practical and confirm scheduling and scope before the work is booked.

IT disconnection, data protection and recommissioning should be arranged with your IT provider unless a separate service has been explicitly agreed. We will discuss the physical movement of your equipment.

Hornes lists pianos among the items it handles. The type of piano, weight and access at both properties must be assessed before we confirm the arrangements.

Tell us the safe’s size, weight and the full access route. We need to assess the job before agreeing it; not every object or staircase will be suitable.

Hornes offers full and part clearances. Describe the rooms and items involved so we can assess the work and provide an appropriate quote.

Tell us which items need to be retained and where they should go. We can discuss removals or storage alongside the clearance and include agreed work in your quote.

Yes. Contact the team to discuss boxes, tape, bubble wrap, wrapping paper, wardrobe boxes and mattress bags, including quantities and collection arrangements.

Ask the team before moving day. What can stay inside depends on the furniture, contents, weight and access; do not assume that every chest can safely be moved full.

Please confirm access times with Hornes before booking. The published 24-hour provision refers to CCTV monitoring and does not establish unrestricted customer access.

Yes, Hornes offers storage collection and delivery. Tell the team the addresses, items and timings so the transport can be quoted and arranged.

Hornes offers storage for individual items through to household contents. Capacity and availability need to be confirmed from your inventory and dates.

Yes. Tell us which belongings need storage and which should go directly to the new property so we can discuss a combined plan.

Yes, discuss the furniture or equipment involved, access and intended duration. The team will confirm suitability and availability.

Storage does not automatically include order picking, dispatch or stock management. Ask the team about your exact operational requirements before booking.

No archive certification is claimed here. Tell Hornes about any certification, environmental or contractual requirements so suitability can be assessed before booking.

Discuss the quantity, weight, loading arrangements and handling requirements with the team. Collection can be assessed alongside the storage enquiry.

No. Call the team to check current availability. We will discuss what may be possible before making any commitment.

Ask about temporary storage and the arrangements for extending it if your plans change. Availability and notice for redelivery need to be agreed.

Collection and delivery need to be discussed and quoted. Ask for a clear breakdown of storage, transport, packing and any agreed additional work.

Give us the new address and access details. The team can assess the journey and confirm the appropriate delivery quote and availability.