01

Prepare a useful inventory

List larger items, estimate box numbers and identify anything fragile or particularly heavy. Tell us whether furniture needs dismantling and who is packing. This helps the team assess loading time, vehicle requirements and the storage space needed.

Sealed moving boxes bearing Hornes branding
02

Make the collection straightforward

Provide the full address, parking information and details of stairs or lifts. Set aside items that are staying and keep essentials with you. Agree how the inventory will be checked and labelled so there is a clear record of what is being placed into storage.

03

Plan the return journey

Let us know when and where your belongings will be needed. Redelivery is subject to availability and notice requirements, so speak to the team before arranging other work around a delivery date. If the destination or inventory changes, update us before the vehicle is scheduled.