Choose the right arrangement
You can discuss loading and unloading belongings yourself or arranging collection and delivery through Hornes. Share an inventory of large items and an estimated number of boxes. The team can help assess the space and explain which options are available before you book.
24-hour monitoring and customer access
Our Newark storage facility is monitored by CCTV 24 hours a day. Monitoring is different from round-the-clock customer access. If you need evening, weekend or 24-hour self-storage access, ask the team to confirm the available arrangement in writing before booking.
Prepare for easy storage
Bring clean, dry items in strong labelled boxes. Keep an inventory and make clear which belongings you expect to need first. Tell us about heavy furniture, vehicle access and any assistance required when loading. Discuss restricted items and insurance terms before anything is delivered to the facility.
What to include in a storage enquiry
Send a list of furniture, approximate dimensions for bulky items, box quantities and your likely start date. Say whether you expect to retrieve items regularly or leave everything until your next move. A bedroom count alone may miss a full garage or unusually large furniture. Ask the team to confirm the available space, loading arrangements and suitability before booking rather than relying on an estimated capacity.
Check the costs and the return arrangements
Ask which charges cover storage and which cover packing, handling, collection or redelivery. Confirm how the storage period is billed, what happens if you need longer and the notice needed to end the arrangement. Agree access times, permitted items and applicable cover before your belongings arrive. When your destination is ready, give the team its address and access details so delivery availability and costs can be confirmed.
